Cancelations must be made at thirty calendar days prior to the first date of the event for a full refund.  If you need to cancel, please e-mail

Cancelations made with less than thirty calendar days prior to an event will receive a partial refund of 50%, or a 100% credit towards a future training with Tonya Ward Singer.

For a multi-day event, there is no refund for a single day absence.  Participants who anticipate an absence are welcome to share their registration with a colleague.

SUBSTITUTION: When a participant cannot attend, any colleague may use the ticket.  There is no fee to substitute and you can make last-minute substitutions the day of the event.

EVENT CANCELATION:  Organizer may cancel the event if there is low enrollment up to 30 days prior to the first date of the event, or if  there is a regional emergency or other factor beyond the organizers control. For event cancelation, all registrants receive a full refund.